Privacy Policy

Last Updated: August 30th, 2026

Machine Telecommunications Corporation ("Machine Telecom," "we," "us," or "our") operates the website machinetele.com (the "Site") and provides software products, SaaS, consulting, and maintenance/support services (collectively, the "Services"). This Privacy Policy describes how we collect, use, disclose, and protect personal information when you interact with us via email, the Site, or our Services.

1. Information We Collect

We collect personal information that you voluntarily provide to us through email correspondence, account registration, or other direct communications. This may include:

• Name
• Email address
• Phone number
• Company name and job title
• Billing and payment information (processed by Stripe)
• Account credentials
• Any other information you choose to provide in your emails or communications

We process all emails we receive. We do not currently use cookies on our Site; however, we may implement cookies or similar tracking technologies in the future. If we do, we will update this policy.

2. How We Collect Information

We collect information:

• When you contact us via email (privacy@machinetele.com, legal@machinetele.com, or other email addresses)
• When you create an account or use our Services
• When you engage in transactions with us
• Through email marketing communications we manage internally (if you opt in)

We do not currently collect information through website forms, cookies, or analytics on the Site, but may do so in the future.

3. Use of Information

We use the personal information we collect for any lawful business purpose, including but not limited to:

• Providing, operating, and maintaining our Services
• Responding to your inquiries, requests, and customer support needs
• Processing payments and fulfilling orders
• Sending you administrative, technical, or security notices
• Sending you marketing communications (you may opt out at any time)
• Improving our products, services, and website
• Complying with legal obligations and enforcing our agreements
• Protecting the rights, property, and safety of our business, users, and others

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for processing your personal information includes:

• Consent: Where you have given clear consent for us to process your data for a specific purpose.
• Contract: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services, marketing, and preventing fraud, provided those interests are not overridden by your rights.
• Legal Obligation: Processing necessary to comply with applicable laws and regulations.

We do not currently sell our products or services in the EU, but we may process personal data of EU residents who contact us or use our Services.

5. Cookies and Tracking Technologies

As of the Last Updated date, we do not use cookies or similar tracking technologies on our Site. If we implement cookies in the future, we will update this Privacy Policy to describe the types of cookies used, their purposes, and how you can manage your preferences.

6. Third-Party Services

We use third-party service providers to facilitate our business operations. These may include:

• Stripe: We use Stripe as our payment processor. When you make a payment, Stripe collects and processes your payment card details and billing information in accordance with its own privacy policy. We do not store full payment card numbers on our systems.

We manage our email marketing internally and do not use third-party email marketing services. We do not sell your personal information to third parties.

We may share personal information with third parties only as necessary to provide our Services, comply with legal obligations, protect our rights, or with your consent.

7. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may disclose your information:

• To service providers (such as Stripe) who perform functions on our behalf
• If required by law, regulation, legal process, or governmental request
• To protect the rights, property, or safety of Machine Telecom, our users, or the public
• In connection with a business transaction, such as a merger, acquisition, or asset sale

8. Data Retention

We retain personal information indefinitely unless you request deletion. If you request deletion, we will delete or anonymize your personal information, except where we are required to retain it by law or for legitimate business purposes (e.g., tax, accounting, legal compliance).

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information.
• Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
• Opt-Out of Marketing: Unsubscribe from marketing emails using the link provided in each email or by contacting us.

To exercise any of these rights, please email us at privacy@machinetele.com. We may need to verify your identity before processing your request.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, disclose, and sell (we do not sell personal information)
• Request deletion of your personal information
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@machinetele.com.

11. Children's Privacy

Our Services are intended for businesses and enterprises. We do not knowingly collect personal information from children under 13 (or under 16 in the EEA). If you believe we have inadvertently collected such information, please contact us immediately.

12. International Data Transfers

We are based in the United States. If you are located outside the United States and choose to provide us with personal information, you understand that your information will be transferred to, processed, and stored in the United States, which may have data protection laws different from your jurisdiction.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

14. Contact Us